Hey, hi, hello!
I’m Kayla.
About.
I’ve touched just about every corner of eCommerce — from email and SMS to website strategy, copywriting, creative direction, product photography, and even full-cycle video production (yes, from pre-to post).
That hands-on experience led me to what I do best: email marketing. I build thoughtful, high-converting journeys that turn first-time buyers into loyal, returning customers.
I help DTC brands grow customer loyalty and lifetime value through high-performing campaigns, intelligent automations, and compelling storytelling. My work has driven 35–37% attributed revenue from email (industry average: 20–30%) and up to 159% year-over-year campaign revenue growth.
My focus?
Retention that feels good, performs great, and keeps customers coming back for more.

Services
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Email & SMS Marketing
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Web Building
Then & Now
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Tag Auditing
Collection MerchandisingYear: 2022 (Project-based)
bcbg.com -
Retention Marketing (Email +SMS)
Copywriting
Campaign Design
Website OptimizationsYear: 2023 - Present
repurpose.com -
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Video
Year: 2023 - Present
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