Hey, hi, hello!
I’m Kayla.

About.

I’ve touched just about every corner of eCommerce — from email and SMS to website strategy, copywriting, creative direction, product photography, and even full-cycle video production (yes, from pre-to post).

That hands-on experience led me to what I do best: email marketing. I build thoughtful, high-converting journeys that turn first-time buyers into loyal, returning customers.

I help DTC brands grow customer loyalty and lifetime value through high-performing campaigns, intelligent automations, and compelling storytelling. My work has driven 35–37% attributed revenue from email (industry average: 20–30%) and up to 159% year-over-year campaign revenue growth.

My focus?
Retention that feels good, performs great, and keeps customers coming back for more.

Services

Then & Now

  • Tag Auditing
    Collection Merchandising

    Year: 2022 (Project-based)

    bcbg.com

  • Retention Marketing (Email +SMS)
    Copywriting
    Campaign Design
    Website Optimizations

    Year: 2023 - Present

    repurpose.com

  • Website Build & Maintenance
    Email Marketing

    Year: 2023 - Present

    russellpeters.com

  • E-commerce Brand Manager

    Year: 2021 - 2022

    junkfoodclothing.com

  • Video

    Year: 2023 - Present

  • E-commerce Brand Manager

    Year: 2021 - 2022

    charmingcharlie.com